FAQs for Students

The Goals icon allows you to view any goals your student has set. You may view all the goals or just those that are unfinished (incomplete) or done (completed). You may enter student-directed goals with the student during the lesson from the teacher view or the student may enter their goals from home in the student view.

If you have created your CADENZA™ account, your teacher will send you an invitation. To see if that invitation has arrived, log in or refresh the CADENZA™ page and check for notifications with the bell icon.

If you have not yet created a CADENZA™ account your teacher will have two options. Either your teacher will set you up with the email you provide or your teacher will send you an invitation by email. Click the link in the email and follow the instructions to set up your account. Once you have done that you will see, within CADENZA™, that your teacher has invited you and you can accept.

This section allows you to keep track of your music goals, both short- and long-term. You can set a goal for a particular practice session, for the week, or for an entire year. Once you have completed a goal, you can check it off. You can view your goals by All, Incomplete (in progress), or Complete (finished).

Yes, your teacher can see the goals. You might want to talk with your teacher about your goals during a lesson.

This is the Rewards icon. You earn points—and then badges—when you use CADENZA™. You earn points when you practice, set goals, and fill in a reflection. Keep practicing and watch your points go up.

Yes. If you send a notification, your teacher can read your reflections and leave comments.

Yes. Select the practice log with the incorrect time. Click on it and select the pencil icon. The timer box will appear and you can change the time.

Yes!

  • Click on the practice log.
  • Ask your question in the comment box.
  • Click on the Notify Teacher box.

You just sent a notification to your teacher. If they respond to your comment you will receive a notification.

Using a mobile device:

  • First, click on the task in which you would like to add the recording.
  • Second, click on the Start Practice Banner.
  • Third, click on the Media Annotator button OR the My Attachments button.
  • Fourth, you will be given the option to record directly from your device,OR choose a previously recorded video stored in your library, cloud, drive, or files.

Using a laptop/desktop:

  • First, click on the task in which you would like to add the recording.
  • Second, click on the Start Practice Banner.
  • Third, click on the Media Annotator button OR the My Attachments button.
  • Fourth, choose a previously recorded video stored in your library, cloud, drive, or files.

Wait for the video file to upload and then click End Practice if you are finished with this task.

Once you have uploaded a video or audio recording, you can make comments anywhere in it. Simply click on the file. It will open in the annotator. Click to start the recording. When you want to add a comment, click on + New Annotation. The recording will stop while you add your note. Then click to start again.

Click on the icon pictured for the Disconnect Teacher link. Follow the instructions. You will find this icon once you have clicked on a lesson.
When you disconnect from your teacher, you will no longer receive any lessons, messages, or comments. You will still be able to view, but not practise, previous lessons from that teacher.

Let your parents or a trusted adult know immediately. The adult should be in touch with the teacher to see if the account has been hacked in some way or accessed by another person.
If the adult feels there has been a breach of security or if someone should be prevented from using CADENZA™, the adult should click on the icon pictured on the left and use the Report an Issue link. This link will notify the CADENZA™ administrator about the problem and a solution can be found. You may also write to info@cadenzapracticeapp.com to report the issue.

Once you have uploaded a video or an audio recording into CADENZA™, comments can be made on the recording in “real time” by both the student and the teacher so that interactive learning is taking place:

  • Click the “New Annotation” icon at the moment in the video where you would like to make a comment.
  • Choose the duration of the comment or leave it at the preset 5 seconds.
  • Click the check mark in the bottom right corner to save.
  • Reply to a comment made by a student by clicking the arrow icon.
  • Edit or delete a comment using the appropriate icons.

Occasionally, the activation email gets slightly delayed. Please wait up to 5 minutes to allow the email to come through all of the necessary channels. If you still don’t see the activation email, check your spam or junk folder.
Attempt to login using the email you provided to the teacher and the temporary password. Change your password once logged in.
Contact info@cadenzapracticeapp.com to be manually activated.

Around the clock support is available from fellow users and CADENZA™ Admin through our Facebook group.

Queens University
Queens University
Queens University
Queens University
Queens University
Queens University