FAQs for Teachers
How do I add my students?
There are two ways to add students. You can sign into CADENZA™ and enter the student information yourself using “add new student” and give the student the login information that they system provides. Make sure that the student goes to LOGIN, enters their email and the temporary password. Change password once logged in.
If the student has already created a student account by using SIGNUP, find your student by using the “search for student” tab, click add. The student will need to LOGIN, go to notifications and accept your invitation.
How do I know if a student has accepted my invitation?
Their names will appear in the List of Students on your CADENZA™ dashboard. So, either log back into CADENZA™ to check or click the refresh button to see the list.
CADENZA™ says there is no student account for the email I entered. What do I do?
There are two ways to add students. You can enter the student yourself using “add a student” and give the student the login information (Email and temporary password). If the student has already created a student account, verify that your student has provided the correct email address.
I am sitting with my student and am ready to create a new lesson. Where do I start?
- Find the student in the list by scrolling or using the search feature.
- Click on the “New Lesson” icon.
- Click on the “Create Lesson”.
- Begin assigning tasks. Cadenza offers colour-coded categories for tasks such as Technique, Ear Training, Sight-Reading, Repertoire, Theory, and Other. These categories provide a visual cue to students about the importance of a balanced practice for overall musical development. Simply click on the desired category and then enter a title and a description for that task.
- You must save the task by clicking on the check mark in the bottom right corner.
What is this target icon used for?
The target icon allows teachers to set specific weekly targets for each task. For example, you can set a target of 3 practices for Ear Training exercises over the course of the week. When you do that, 3 small circles will appear in the Task box:
When a student completes and notes a practice of the Ear Training exercise, a circle will fill in. (Note: your students will earn reward points for doing this!).
Whether you check the lesson mid-week or during the next lesson, the circles provide a quick way to see if a student has (or says he has) practiced a particular task.
How do I use the checklist feature?
Checklists are a more fine-grained tool than targets. Checklists allow you to specify how the student will go about practicing a task. You can ask them to:
- Repeat a task a certain number of times
- Repeat a task correctly a certain number of times
- Practice a task for a specific amount of time
How do Notes work?
Notes are a private space for teachers to write down any kind of information they like. For example, teachers might want to make a note of upcoming events, payments, music to be purchased, missed lessons. Notes are specific to each student, but are viewable ONLY by the teacher.
What is the G icon used for?
The Goals icon allows you to view any goals your student has set. You may view all the goals or just those that are unfinished (incomplete) or done (completed). You may enter student-directed goals with the student during the lesson from the teacher view or the student may enter their goals from home in the student view.
What is the purpose of the reflection box?
Clicking on this box will allow you to see any reflections provided by a student, who can either answer a reflection prompt which appears in their reflection box or simply write out their own thoughts. The reflection box will also show you how many targets the student completed and the total practice time recorded. You may add a comment, which will be seen by the student.
It’s time for my student’s lesson. How do I quickly get an overview of her practice sessions?
First, click on the “List of Lessons” for a student. You will see a list of the lessons by date with a small drop down arrow. Second, click on the icon to see all of the assigned tasks. You can now see how many task targets were reached and how much time was spent on each task. Finally, if you wish to see more detail, click the “Go” arrow to be taken directly to the task. Daily practice times are listed within each task.
My student has left the lesson and I just realized that I should change something in the lesson I assigned earlier. Can I do this?
Yes, you can still access the lesson and make changes or additions throughout the week.
One of my students has stopped taking lessons. How do I disconnect from her account?
Click the icon pictured on the left for the Disconnect Student link and follow the instructions. When you disconnect from a student, you no longer can view or comment on his or her previous lesson plans. However, the student will still be able to view, but not change, previous lesson plans.
I have a technical problem with CADENZA™. What should I do?
If you experience a technical problem, email firstname.lastname@example.org. Include a description of the problem and we will try to fix it or email you back for more information. You might also find some answers on the CADENZA™ Practice App Facebook page.
How can I duplicate a lesson?
Easy! When you begin a new lesson with your student, you will be prompted to choose either “create” or “duplicate.” Click Duplicate. Good news! You can duplicate any prior lesson for that student. Click the back arrow beside the date. You will be able to edit the older lesson once it appears on your screen.
Can I share a video with students?
- Click on the the “Media Annotator” button.
- If using a mobile device choose from the options:
Take Video (CADENZA™ will access your device’s camera). Begin recording. When finished, click “Use Video.” OR, Photo Library (CADENZA™ will access previously recorded videos), iCloud drive (CADENZA™ will access previously recorded videos stored in your cloud). OR, More will give you access to Google Drive (CADENZA™ will access previously recorded videos stored in Google Drive).
- If using a laptop/desktop you may choose a previously recorded video stored in the file location of your choice. CADENZA™ does not access the camera of laptop/desktop. It can only access previously saved or downloaded files.
- For recording on laptop/desktop: videos can be quickly recorded via any recording application like QuickTime Player. The file can then be dragged and dropped into the Media Annotator box.
Please wait for the video to finish uploading, then click the save button in the bottom right corner to complete the process.
How does the Media Annotator work?
Once you have uploaded a video or an audio recording into CADENZA™, comments can be made on the recording in “real time” by both the student and the teacher so that interactive learning is taking place:
- Click the “New Annotation” icon at the moment in the video where you would like to make a comment.
- Choose the duration of the comment or leave it at the preset 5 seconds.
- Click the check mark in the bottom right corner to save.
- Reply to a comment made by a student by clicking the arrow icon.
- Edit or delete a comment using the appropriate icons.
Can I disconnect a student temporarily or permanently?
Yes! Go to the name of the student you wish to disconnect. Click on Latest Lesson. Go to the upper right-hand corner and click on the three vertical dots. You will see Disconnect Student; choose this option. As long as the student keeps their account you can reconnect at anytime! For example, if you wish to suspend the student over the summer you can reconnect them in the fall by re-entering the email address. All of the previous work will be there and accessible to you.
I haven’t received an activation email. What should I do?
Occasionally, the activation email gets slightly delayed. Please wait up to 5 minutes to allow the email to come through all of the necessary channels. If you still don’t see the activation email, check your spam or junk folder.
Contact email@example.com and you can be manually activated.
Can I cancel my subscription?
Absolutely. You are not locked into using CADENZA™. If you no longer wish to use the tool, visit “My Account” to cancel your subscription at any time. You will still be able to use the tool for the rest of the paid period, and you will not be charged the following month. After cancelling, you will still have access to your old lessons for up to a year. However, you will not be able to create or edit a new lesson from that point forward unless you choose to resubscribe.
How much will I have to pay?
CADENZA™ fees are paid by teachers, and are based on the number of students connected to the teacher. The subscription fees are as follows:
If you have up to 10 students, the fee is $9.95 CAD per month.
If you have up to 20 students, the fee is $15.95 CAD per month.
If you have up to 40 students, the fee is $19.95 CAD per month.
If you have 41 students or more (unlimited), the fee is $24.95 CAD per month.
How do I cover the cost of CADENZA™ in my business model?
The most common approach is for teachers to implement an annual administrative fee. We suggest you figure out the cost per per student for using CADENZA™ and work that into your admin fee. Some teachers embed the fee in a monthly charge. Your admin fee might also cover rentals for recitals and time you spend scheduling lessons and rehearsals.
Can I change the date of a lesson?
Currently, no, this is not a feature that we offer. The date is the day of the lesson of the student. The CADENZA™ model of teacher and student interaction promotes student involvement in creating and planning their lesson week. Therefore the lesson is not pre-prepared and then assigned. It is prepared while the student is having their lesson. Items may be added after the lesson if needed.
Can siblings use the same email?
No, siblings need to have their own designated email (created by parent). CADENZA™ accounts are recognized and organized by individual email addresses.